Video excellence - Made With Purpose

Cookie and Privacy Policy

favicon

A quick overview of our data and cookie policy

Cookie policy overview:

  • We use cookies, small files stored on your computer, to track how you interact with our website and certain demographic information, such as your location, age, gender and interests. This information is anonymous and grouped, we will never use it to identify you as an individual.
  • We also use cookies to present adverts to you on other websites, based on your behaviour on our website. This is known as remarketing. These cookies are also anonymous and we will never use it to identify you as an individual.
  • The cookies we use on this website are hosted by Google (Analytics, Adwords and YouTube), Facebook (Facebook Advertising) and Hubspot (Hubspot CRM). Some of these services share data. Zoho Corp (Zoho One), Twitter and LinkedIn (LinkedIn) also use some of this data.
  • We use this data to analyse, improve and advertise both of our brands, My Web Presenters and MWP Digital Media.
  • By using our website, you consent to us using the cookies mentioned in this policy.
  • You can opt out of all cookies or certain cookies. See the ‘Opting-out of cookies’ section below, under the heading ‘Your Choices about Your Information’.
  • Any relevant information in the general privacy policy below also applies to cookies.

 

Privacy Policy overview:

  • We will only directly advertise to you, through email and other advertising based on customer email lists on Google, Facebook, Twitter and LinkedIn, with your explicit consent. This consent is obtained using the opt-in (tick box) on any of our contact forms. You can withdraw this consent at any time by contacting us or using the ‘unsubscribe’ link, which is included on all of our marketing emails.
  • We store the minimum necessary information if you contact us. We will store you name, email address and contents of your messages, plus any other information you choose to provide to us, such as phone numbers and physical address. We will only use this information to contact you in response to your query and to conduct usual business. If you opt-in to marketing communications, we may also use information you provide for this purpose.
  • We only keep information for as long as it is needed. For any information mentioned above, including cookies, this will be for up to 50 months after your last interaction with our business (this duration is due to the considerable lead times that are associated with a professional services business such as ours). Emails may be kept longer, to ensure the proper provision of our services. If we conduct business with you, we will keep work, financial information and other legally required information for at least the legally required minimum time, which is six years after the end of the year in which relevant business was conducted.
  • We take your data protection seriously and take necessary measures to ensure it is collected, stored and processed as safely as possible.
  • You have the right to submit a written request to access the information we hold about you, provided we can reasonably and legally provide it to you. For more information about what this entails and your rights, see the ‘Subject Access Requests’ section below, under the heading ‘Your Choices about Your Information’.
  • For more detail, such as our lawful basis for processing data, see the rest of this policy below. If you have any questions, please use the ‘Contact Us’ page, linked in the navigation bar at the top of this website.

Cookie and Privacy Policy – In More Detail

How We Collect and Use Information

We collect the following types of information about you:

Information you provide us directly:

We sometimes ask for certain information such as your real name, address, phone number, employer’s trading name or your trading name and e-mail address when you request a quote or further information from MWP, if you sign up to our email mailing list, if you claim a special offer or discount, or if you correspond with us. We may also retain any messages you send in your correspondence with us. We use this information to provide quotes and estimates, and supply our services effectively. People who sign up for our email mailing list will also receive marketing and sales messages, including advertising of our services through third-party advertising platforms such as Google and partner sites, Facebook and partner sites, Twitter and partner sites and LinkedIn and partner sites. You can withdraw this consent at any time, by contacting us directly or using the ‘unsubscribe’ link, which is included in all of our marketing emails.

We we only ever process your information for marketing with your consent. For general enquiries and conducting business, we will only use your information to extent it is needed for the legitimate interest of running out business and ensuring your expectations are met.

Analytics information:

We collect data using Google Analytics cookies on our website, as do a large number of other websites. We use data in aggregate form, meaning we use this information to see broad trends, not the actions of individual users.

We use collected data to improve our website by analysing how people interact with our existing content, such as pages, blog articles, forms and videos. This helps us to get an idea about what our users are finding useful or where there might be gaps in the information and functionality that we are providing on our website.

This data is also used in our advertising campaigns on other platforms, such as advertising on Google services (for example, Search and YouTube adverts), Facebook, LinkedIn, Twitter and their partner sites. This use of data allows us to target our adverts to people who are more likely to find them useful, provide more relevant advertising content and to measure the results of our advertising campaigns.

Finally, we run two domains, mwpdigitalmedia.com and mywebpresenters.com, which are part of the same company. As these two brands are highly related and share similar audiences, we will sometimes use analytics data from either site to inform our actions across both domains. We will also use data from both domains to provide better overall advertising campaigns, which could lead to pages on either domain.

Cookies:

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. For more information on how to do this, see the Opting-out of cookies section below (under ‘Your Choices about Your Information’).

Unless you opt-out, we collect and process information from cookies with your consent, through your use of our website.

Remarketing:

We also run remarketing adverts, on Google properties and Google’s advertising partners (which consists of lots of participating websites). These adverts are displayed to people who have previously visited our site, to remind them about our company, products, services and special offers. We use this same information to target ‘similar audiences’ with our adverts. Google uses the aggregate information collected about our website users to target adverts to people who appear to be similar to people who already use our website, and so may be more likely to respond to our adverts. We can create various categories, such as people who visit our website, or people who submitted our forms, for example.

Unless you opt-out, we collect and process information from cookies with your consent, through your use of our website.

Information Related to Contract:

We process certain information, like financial information related to bills, estimates and invoices to fulfil contracts with our clients and our suppliers. We also keep some of this information through our obligations as a business and will keep it for at least the legal minimum of six years following the end of the financial year in which the project was concluded.

 

Your Choices about Your Information

We make every effort to promptly process all unsubscribe requests. If you have any questions about reviewing, modifying or deleting your account information, you can contact us directly at enquiries@mwpdigitalmedia.com.

Opting-out of cookies:

If you would like to disable tracking by Google Analytics, you can install Google’s “Google Analytics Opt-out Browser Add-on” (click here to go to the install page). This can be installed on most of the major browsers. Please note, this will stop you being tracked on all websites that use Google Analytics, not just on our websites.

You can also disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

You can also change your advertising preferences and choose how Google uses your data for advertising at any time by altering your Google ‘Ad Settings’: https://adssettings.google.com

Finally, you can opt out of specific third party advertising cookies using this service: http://optout.networkadvertising.org/#!/

Subject Access Requests:

You have the right to submit a written request to access the information we hold about you, provided we can reasonably and legally provide it to you. You will not be charged for this, unless requests are repeated or malicious, and will provide you with this information within 30 days of the point at which we receive all necessary information. In the course of this, we may ask for information such as your name, email address, phone number and proof of identity in order to ensure this request is genuine and that we can process it as quickly and thoroughly as possible.

 

Sharing of Your Information

We will not rent or sell your information into third parties outside MWP and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted below:

  • Who we may share your information with: We may share your information with third-party business partners and Trusted Users for the purpose of providing our services to you. Third party business partners will be given limited access to your information as is reasonably necessary to deliver our services, and we will require that such third parties comply with this Privacy Policy, or operate under a similar privacy policy.
  • This will include storing information with companies that help us process data. We store email addresses, names, phone numbers, company names and other information you chose to share with us with some third party providers. These organisations are all well-established data processors and are compliant with EU data protection laws. They include MailChimp, Zoho, Hubspot, Google and CPanel (our server host). If you opt-in for our marketing communications and advertising, this information may also be shared with advertising platforms such as Google, Facebook, Twitter and LinkedIn.
  • Who can see your email address: If you enter an email address, you will enable direct communication from MWP. If you chose, you will also enable email marketing from MWP and advertising through third-party providers, such as Google and Facebook.

What happens in the event of a change of control:

We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as names, email addresses and other user information related to our services may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.

Instances where we are required to share your information:

MWP will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security, quality or integrity of our services; and/or (c) to exercise or protect the rights, property, or personal safety of MWP or others.

Keeping your information safe:

MWP cares about the security of your information, and uses commercially reasonable safeguards. However, MWP cannot ensure or warrant the security of any information you transmit to MWP or guarantee that information on our website or other services may not be accessed, disclosed, altered, or destroyed. MWP is not responsible for the functionality or security measures of any third party.

Compromise of information:

In the event that any information under our control is compromised as a result of a breach of security, MWP will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

 

Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from our website or other services, including the information or content contained therein. Please remember that when you use a link to go from our website to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.